CQC – should I be registered?
tracey2021-08-17T14:16:01+00:00As a Case Manager this big decision is to be taken very seriously and
Getting ready for your Initial Interview
tracey2021-06-25T08:34:17+00:00List of tasks following your Registration Application Getting ready for your Initial Interview Fundamental
So you want to gain an Outstanding CQC Inspection?
tracey2021-06-08T11:38:09+00:00I’m reading a book called Towards Outstanding – a Guide to Excellence in Health
Who is Your Best Customer?
tracey2021-06-07T12:05:08+00:00To identify who is your best customer as a vehicle to help promote your
Feedback forms for collecting comments and compliments
tracey2021-04-21T13:34:01+00:00An important part of the evidence required for the CQC inspection is collecting feedback
Training – how to run a meeting effectively on Zoom
tracey2021-03-23T18:27:38+00:00I recently attended a sales training course which included the best way to run
How can small businesses stay safe from cyber-attacks?
tracey2021-03-17T14:09:58+00:00Cyber security seems to be a growing concern for small businesses during Covid-19. While
CQC Audits – what do you have in place?
tracey2021-03-02T16:49:21+00:00Case Managers who are progressing through the CQC journey need to have in place
Case Managers – Women in Leadership
tracey2021-01-22T11:01:13+00:00I attended a fascinating Women in Medical Leadership webinar last night. Two of the
How is Covid-19 going to change the way the healthcare industry works?
tracey2020-10-23T07:14:44+00:00As fear looms around the second wave of Covid-19, the UK healthcare system seems