Brain Injury Case Managers

Virtual PA Services and CQC Support.

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Neuropsychologists

Virtual PA Services

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Occupational Therapists

Virtual PA Services

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Physiotherapists

Virtual PA Services.

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Speech and Language Therapists

Virtual PA Services

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Orthopaedic Surgeons

Virtual PA Services

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Independent Nurses

Virtual PA Services

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Expert Witnesses

Virtual PA Services

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Dentists

CQC Support

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Work within a Different Sector?

While Virtual Administration specialises in the independent healthcare therapy market, we do also work with other client sectors who approach us requesting our Virtual PA and Secretarial support services.

As an example, we currently provide admin support in the areas of employment law, architects, marketing companies and business coaching.

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What Our Clients Say

Thanks Tracey – I would be lost without Denise.  She is truly exceptional and I am extremely fortunate to have her in my life.  Thanks to you both for looking after us!

Dr Penny Trayner, Clinical Neuropsychology Services Ltd

Tracey is a very receptive to her client’s needs, she is a good listener and responded quickly to any of our questions. Tracey took us through the whole GDPR compliancy and set up documents we required for our new business. She understood our requirements and sent drafts promptly to ensure that nothing was amiss. The whole experience of working with Tracey was undoubtedly a good one. We would highly recommend the service to others.

Donna Wood, OTbuddies Ltd

Bethan manages a number of tasks for me including typing up my notes, producing reports, creating invoices and generally keeping me sane. I send work to Bethan which is usually turned around within 24 hrs, often a lot sooner and I can find notes I send her for typing have arrived completed before I get home from a client visit. We have established an effective communication system and because I pay only for the work she does for me it is far more cost effective for my small practice.

Jo Frost, The Speech Therapy Practice

Virtual Administration provides an incredible service – I can e-mail dictations to them which they type promptly with close on 100% accuracy. Their service enables me to minimise my secretarial costs because I only have to pay when I have work for them to do. Tracey has a superb business concept and provides a wonderful service.

John Harrison, Director at John Harrison & Co Ltd

Denise is an excellent asset. I can’t quite work out how I managed without her!! (Although I still feel just as busy, at least she keeps me sane whilst I’m dashing about!).

Dr Dawn Adams, CAPS Psychology Ltd

With over 150 Physiotherapists based throughout the UK, mapping their locations and details in a usable and interactive way has previously proved difficult.

The dedicated team at VA created an interactive and visual map detailing the location of my team within the hour. Their expertise, knowledge and understanding of my company requirements have exceeded my expectations and I cannot thank them enough. I highly recommend VA for their speed of service, efficiency and service costs. Thank you once again

Simon Berrell, Clinical Director – The Neuro Physio Service

I asked Tracey to help me make changes to my business in line with new General Data Protection Regulation (GDPR) legislation. I can’t begin to praise Tracey enough. She was able to quickly and efficiently help me review my service, assess my GDPR needs and draw up the relevant documents ready for me to simply insert into my business. I feel generally more organised and professional than I did before. I wouldn’t hesitate to recommend this service.

Emma Merriman , Rehabilitation

I found the webinar really useful – you covered everything really comprehensively, I’ve got so much useful information from it, and am understanding compliance fully now. Yes, it is a dry subject, but your energy certainly made it easier to follow, and I thought that you answered everyone’s questions thoroughly without spending too long on each section. So, thank you so much for your time Tracey, and I’m sure that we will be in touch with you for help of some kind in the not too distant future!

Mandy Martell , Sleep Unlimited Ltd

The creation of our GDPR Compliancy Action Plan has been very helpful, thank you to you and your team in assisting me to navigate this process, much appreciated. Given my experience with using your services I have since recommended Virtual Administration to a number of my colleagues.

Amanda Rendle-James , Occupational Therapist

I just wanted to provide feedback that Denise’s work and support with admin has been exceptional. Her admin support has made an invaluable change to my work productivity and time management.

Christine Michael , Case Manager – NeuroHealth Case Management Services

I have been working with Tracey and her team for a couple of years, and have gradually handed over a number of tasks that have enabled me to be more focused on my business. I recently took a business related trip to India and knew I would be unable to answer my phone or deal with emails in a timely way, so I asked Virtual Administration to help me. They dealt with all my calls and kept me up to date with emails. I actually found a new sense of freedom not being tied to my phone or being constantly available checking emails. If you are looking for someone who you trust with your business when you need them, I can recommend Tracey and her team.

Caroline Molloy , OT Consultant Ltd

Things are fantastic with Denise (Virtual PA), she is an absolute super star!!!

She’s doing a lot of different things for me that she did not do before but it’s starting to take shape and making my life loads easier. I’m slowly getting my life back, yes it’s at a financial cost but it’s so worth it.

Kay Taylor, Case Manager at NeuroHealth Case Management Services

Thank you for a really good service, Jayme was fantastic in replying to all my questions on the GDPR Compliancy Action Plan

I love working with Jayme as she has a good understanding of my reports and always returns them to me promptly. It has helped me as I get another person’s overview of my reports as it can be difficult to proof read effectively when you have written the report.
Sally Hoare, Occupational Therapist and Case Manager
Julie has been great, very professional, very responsive and extremely thorough in proof reading reports I’ve sent to her. The ‘turn-around’ time is quick too.
Dr Pete Fleming, CPsychol AFBPsS, Consultant Clinical Neuropsychologist
Nothing is too much trouble for Maxine. Great knowledge of Qunote, vital to keeping my record keeping up to date.
Carole Chantler RN. MA, Case Management and Rehabilitation

I just wanted to say a big thank you for the support you are currently providing regarding the KLOE’s and my CQC Registration. Being completely honest, without your support and guidance I am not sure that I would feel confident in completing the process alone, the registration process is quite daunting! Your knowledge and expertise in this area, along with a natural ability to extract the necessary information in a really positive and relaxed manner, makes the process interesting and informative, following each session I feel that I have a much better understanding of the process and I have gained more self confidence, which is great!

It is a pleasure to work with you Tracey, you are always prepared, you go over and above that which is required of you, and you always have a smile, thank you.

Janet Taylor, PINC Management Ltd