Case Managers who are progressing through the CQC journey need to have in place auditing systems in readiness for their CQC Inspection?
Do you have an Infection Control Audit in place? What about a Complaints Audit?
Your Care Plans and Risk Assessments, do you have an Audit in place for these?
It is so important to ensure you have effective governance and quality assurance systems in place, that allow you to identify any improvements to be made.
We can definitely support you with our Audit Toolbox – ask us for more details firstname.lastname@example.org