Virtual Administration

We are a team of professional, experienced Virtual PAs who provide flexible, reliable and affordable administrative support – leaving you to concentrate on what you do best.

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Supporting Independent Therapists, Psychologists and Brain Injury Case Managers with their day-to-day business administration

We provide Virtual PA and secretarial support services to a client base of independent therapists and case managers who look after children and adults in the areas of brain injury, stroke and rehabilitation. The kind of services we offer include invoicing, dealing with new enquiries, formatting and proof-reading reports, updating a patient management database, supporting a team, dealing with solicitors and the court in relation to expert witness reports.

Virtual Administration Services

What Our Clients Say

Thanks Tracey – I would be lost without Denise.  She is truly exceptional and I am extremely fortunate to have her in my life.  Thanks to you both for looking after us!

Dr Penny Trayner, Clinical Neuropsychology Services Ltd

Tracey is a very receptive to her client’s needs, she is a good listener and responded quickly to any of our questions. Tracey took us through the whole GDPR compliancy and set up documents we required for our new business. She understood our requirements and sent drafts promptly to ensure that nothing was amiss. The whole experience of working with Tracey was undoubtedly a good one. We would highly recommend the service to others.

Donna Wood, OTbuddies Ltd

Bethan manages a number of tasks for me including typing up my notes, producing reports, creating invoices and generally keeping me sane. I send work to Bethan which is usually turned around within 24 hrs, often a lot sooner and I can find notes I send her for typing have arrived completed before I get home from a client visit. We have established an effective communication system and because I pay only for the work she does for me it is far more cost effective for my small practice.

Jo Frost, The Speech Therapy Practice

Virtual Administration provides an incredible service – I can e-mail dictations to them which they type promptly with close on 100% accuracy. Their service enables me to minimise my secretarial costs because I only have to pay when I have work for them to do. Tracey has a superb business concept and provides a wonderful service.

John Harrison, Director at John Harrison & Co Ltd

Denise is an excellent asset. I can’t quite work out how I managed without her!! (Although I still feel just as busy, at least she keeps me sane whilst I’m dashing about!).

Dr Dawn Adams, CAPS Psychology Ltd

With over 150 Physiotherapists based throughout the UK, mapping their locations and details in a usable and interactive way has previously proved difficult.

The dedicated team at VA created an interactive and visual map detailing the location of my team within the hour. Their expertise, knowledge and understanding of my company requirements have exceeded my expectations and I cannot thank them enough. I highly recommend VA for their speed of service, efficiency and service costs. Thank you once again

Simon Berrell, Clinical Director – The Neuro Physio Service

Just to say how pleased I am with the Virtual PA work Daisy does and the way she works. I am learning that I can send anything to Daisy and she will apply herself and think about what she is doing. This makes this a rewarding and very worthwhile service. Peace of mind indeed for me knowing what I send is in a safe pair of hands.

Without wishing to embarrass Daisy, this needs acknowledgment.

Amanda Nott, Rehabilitation Case Management Consultant

I asked Tracey to help me make changes to my business in line with new General Data Protection Regulation (GDPR) legislation. I can’t begin to praise Tracey enough. She was able to quickly and efficiently help me review my service, assess my GDPR needs and draw up the relevant documents ready for me to simply insert into my business. I feel generally more organised and professional than I did before. I wouldn’t hesitate to recommend this service.

Emma Merriman , Rehabilitation

I found the webinar really useful – you covered everything really comprehensively, I’ve got so much useful information from it, and am understanding compliance fully now. Yes, it is a dry subject, but your energy certainly made it easier to follow, and I thought that you answered everyone’s questions thoroughly without spending too long on each section. So, thank you so much for your time Tracey, and I’m sure that we will be in touch with you for help of some kind in the not too distant future!

Mandy Martell , Sleep Unlimited Ltd

The creation of our GDPR Compliancy Action Plan has been very helpful, thank you to you and your team in assisting me to navigate this process, much appreciated. Given my experience with using your services I have since recommended Virtual Administration to a number of my colleagues.

Amanda Rendle-James , Occupational Therapist

I just wanted to provide feedback that Denise’s work and support with admin has been exceptional. Her admin support has made an invaluable change to my work productivity and time management.

Christine Michael , Case Manager – NeuroHealth Case Management Services

I cannot fault the work that Tracey has done, and is still doing for me. I have found her to be ever helpful, going the extra Marathon, as opposed to just the extra mile, and producing the highest quality – both when following agreed tasks and when left to generate and implement creative, effective, problem solving solutions.

Tracey’s levels of energy and enthusiasm, combined with her dedication to the very highest standards of professionalism are beyond all expectation. I can unreservedly recommend her services.

Elaine IIjon Foreman , Chartered Clinical Psychologist at Freedom to Fly

I have been working with Tracey and her team for a couple of years, and have gradually handed over a number of tasks that have enabled me to be more focused on my business. I recently took a business related trip to India and knew I would be unable to answer my phone or deal with emails in a timely way, so I asked Virtual Administration to help me. They dealt with all my calls and kept me up to date with emails. I actually found a new sense of freedom not being tied to my phone or being constantly available checking emails. If you are looking for someone who you trust with your business when you need them, I can recommend Tracey and her team.

Caroline Molloy , OT Consultant Ltd

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