List of tasks following your Registration Application
Getting ready for your Initial Interview

  • Fundamental Standards – make sure you understand the Fundamental Standards well.
  • Statutory Notifications – make sure you understand the notifications and when to use them.
  • Key Lines of Enquiry (KLOE’s) – make a start on answering and evidencing the questions.
  • Policies – make sure you have all your policies in place which are clearly dated with a review date and who reviews them.
  • Match everything together – see how the KLOE’s questions match with your policies and the Fundamental Standards, as an example:
    – Well Led Questions relate to Fundamental Standard 17 Good Governance
    – Safe Questions relate to Fundamental Standard 12 Safe Care and Treatment
  • CQC YouTube video – make sure all your team and support workers watch the CQC YouTube video – get everyone on board with the process of getting inspection ready for the CQC.
  • Induction Programme – make sure your induction programme for you support workers and team members is up to date and the information matches your policies.
  • Feedback Forms – have your first set of forms ready to send out to your clients and support workers.
  • Audits – understand the importance of audits.
    – Show what audits you will be carrying out.
    – Have a plan in place of which audits you will carry out every month.
  • Leadership and Management Training – if you haven’t already started make sure you look at what management training you will need to meet the needs of being a Registered Manager.
    Skills for Care have some great online courses.
  • Reports – download and read from the CQC website a number of Good and Outstanding reports from other case management companies who have received their rating.


To find out more contact Tracey on 07939 935755 or by email