Welcome to our VA Training Academy.

We’re looking forward to working with you.

Accessing your email account

You will be provided with instructions with login details to access your email account on webmail.

There will be a test email from Tracey asking you to respond to confirm access to your new email account on webmail.

You will then be expected to set up your new email account on Outlook.

Here’s instructions on how to set up your signature.

How to complete your invoice template and task logging sheet

You will receive a copy of your invoice template and task logging sheet by email.

Watch this video and make note of the important information.

We ask that you work your way through each of the elements below.

Where it asks you to complete questions – lay them out on a Word document, showing the question and your answer underneath.  Then send your Word document to tracey@virtual-administration.com.

Self Employment
Podcast
Communication
Managing Expectations
Corresponding on Email
Understanding the Clients
Working with our Clients
Virtual PA Tasks carried out
Time Guidelines
Template Forms
Proof Reading
MDT Meeting Minute Taking
Audio Typing
Formatting Reports
Confidentiality
Disclosures & Working with Solicitors

If you have any problems or questions please contact Tracey on 07939 935755 or email tracey@virtual-administration.com.

Enjoy your training.