How long you should take in completing certain tasks
Here is information on specific tasks we carry out for our clients and how long it should take you to complete.
If you find you are taking longer than the prescribed time, you must let us know before you complete the whole task. It might be that the audio/video recording is not clear, or people are talking over the top of each other. Do not struggle, speak up.
REMEMBER: to complete your task logging sheet as well with your tasks and how long they take.
Proof Reading
We say 3-5 minutes per page.
Example – an easy reading 20 page document would take 60 minutes.
Example – a more complicated 20 page document might take 1 hour 40 minutes.
Typing of MDT minutes from a recorded Zoom meeting
Using Heidi Health to convert the Zoom audio recording into meeting minutes should take no more than 10 minutes. Plus the time listening through the Zoom audio recording to double check that Heidi Health has transcribed it accurately.
Qunote Email Filing
It is expected when you’re learning how to use Qunote, how to file the emails for each client, who the different contacts are related to each client, can take a while to get used to. So you may be a bit slow the first couple of weeks.
But we expect you to get quicker and generally have a time limit of 2 minutes per email filed.
You will be given training on how to use Qunote with Helen.
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