How do you prepare your support workers in readiness for inspection? Do your support workers have a clear understanding of what they might be asked if interviewed?
Make sure all your support workers, clients and stakeholders get to watch the CQC’s video, it gives a well rounded explanation about their organisation, how you might fit into the process and what you need to be aware of.
How do you keep a record of evidence against the Key Lines of Enquiry and match against the Fundamental Standards?
Take a look at how the CQC map the KLOE questions against the Fundamental Standards.
How do you carry out your yearly audits in relation to medications management, infection control, health and safety, record keeping, environmental spot checks and so on…?